British Columbia Electric Company The Buzzer 1916 - 1929
Public Utilities Must Be Understood
We often hear people say: "Oh, that's some more B. C. Electric propaganda!" Well, what of it? The only thing wrong with the remark is the insinuation put in the word propaganda. If the other fellow says it, it's propaganda; if you say it, it is truth.
Every public utility company has to keep informing the public about its business. That is the only kind of "propaganda" we use. But the criticism is so general that we came across some remarks made the other day by Preston S. Arkwright, president of the National Electric Light Association, which express what we have in mind better than we could do.
Our business is peculiarly subject to public favor or ill-will, and is regulated and controlled everywhere by commissions, city councils, LEGISLATURES and juries. Their attitude is influenced by prejudice which arises largely out of unfamiliarity with the business. We therefore should acquaint them with the business. If we are going to perform our public duty, we have got to expand every year. We have get to GET THE MONEY for EXPANSION from somebody else, and we can't get it if the community is prejudiced against us. so it is our business to see that the industry is understood, for one reason so that we can get the additional finances we need in order that the public may benefit in better service at a smaller cost. That is only one of the benefits from public relations. We want the public constantly to benefit in better treatment, greater consideration, more universal service and economical rates."
British Columbia Electric
Railway Company Limited
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